Privacy Policy

Information you share when you contact us or use the shop.

When you contact us

The contact form collects your name, email address, enquiry topic and message so the PYTHIA team can respond.

Messages are stored in the shop’s private dashboard.

When you shop

Checkout asks for contact and delivery details to process an order.

If you create an account, your account and order details are stored in the shop.

Why basket cookies?

The shop uses session cookies to remember the items in your basket.

Questions about your information?

Use the contact form to ask about your information.

Ask a privacy question

Optional analytics

With your permission, we use Google Analytics to understand visits, product views and successful enquiries. Analytics cookies can recognise a returning browser. We send product details and a general enquiry topic, not your name, email address or message text. Google processes technical usage data, including information about your browser and connection.

Analytics stays off until you accept. You can reject it or change your choice using Cookie settings. We remember that choice for up to six months. Changing it does not affect shopping or your ability to send an enquiry. Advertising features are not enabled.

How Google uses information from sites that use its services